Cancellation Policy
At Gickeys, we understand that sometimes plans change.
If you need to cancel or make a change to your order, please contact us as soon as possible after placing your order.
Order Cancellations
Because we work to process and prepare orders quickly, cancellations are not guaranteed.
If your order has not yet entered processing or been shipped, we will do our best to accommodate your cancellation request.
Once an order has been processed, packaged, or shipped, it can no longer be canceled.
If the item is eligible for return, you may request a return after receiving your order in accordance with our Return Policy.
Order Changes
If you need to change a size, item, quantity, shipping address, or other order information, please contact Gickeys as soon as possible.
We cannot guarantee changes after an order has been submitted, but we will do our best to help if the order has not yet been processed.
Local Pickup Orders
Local pickup orders are subject to the same cancellation requirements as shipped orders.
If you need to cancel or change a local pickup order, please contact Gickeys as soon as possible.
Gickeys Cancellations
In rare situations, Gickeys may need to cancel all or part of an order due to:
- Inventory errors
- Product availability
- Payment issues
- Suspected fraud
- Pricing errors
- Other unexpected circumstances
If Gickeys cancels an item that you have already paid for, you will receive a refund for the canceled item and any applicable charges.
Refunds for Approved Cancellations
If your cancellation is approved before the order has been processed or shipped, the amount paid for the canceled item or order will be refunded to your original form of payment.
Please allow your bank or payment provider time to process and post the refund.
How to Request a Cancellation or Change
To request a cancellation or order change, please contact Gickeys through our Contact Us page or email gickeysllc@gmail.com.
Please include:
- Your name
- Order number
- The change or cancellation you are requesting
The sooner you contact us, the better chance we have of making the requested change.
Questions?
If you have any questions about cancellations or order changes, please visit our Contact Us page.
We’re happy to help.