Refund policy

Refund & Return Policy

At Gickeys, we want you to love everything you purchase from us! If something isn’t quite right, we’re happy to help with a return according to the guidelines below.

Returns

Gickeys accepts returns within 30 days of delivery for STORE CREDIT ONLY.

To be eligible for a return, items must be:

Unworn and unused
In original condition
Free of smoke, perfume, makeup, deodorant, pet hair, and other odors
Have all original tags attached
Accompanied by the original receipt or proof of purchase

Return shipping is the responsibility of the customer, unless the item arrived damaged, defective, or Gickeys sent you the wrong item.

Please note that original shipping charges are non-refundable.

Damages & Incorrect Orders

Please inspect your order as soon as it arrives. If your item is defective, damaged during shipping, or you received the wrong item, please contact us within 48 hours of delivery so we can evaluate the issue and make it right.

For approved damaged or incorrect items, Gickeys will provide a replacement when available or issue a refund to the original form of payment.

Please include photos of the damaged or incorrect item when contacting us so we can assist you as quickly as possible.

Non-Returnable Items

The following items are FINAL SALE and cannot be returned or exchanged:

Clearance items
Sale items
Gift cards
Items marked "Final Sale"
Special orders or personalized/custom items

ALL CLEARANCE SALES ARE FINAL — NO EXCEPTIONS.

Store Credit

Once your return has been received and inspected, we will notify you whether your return has been approved.

If approved, you will receive Gickeys store credit in the form of a gift card for the purchase price of the returned item.

Store credit does not include original shipping costs.

Please allow time for your return to be received and processed before your store credit is issued.

Shop Pay / Afterpay Returns

Returns made on purchases processed through Shop Pay or Afterpay may be subject to a 10% restocking fee to help cover merchant and payment processing fees.